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Coastal Bend Curbside

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Coastal Bend Curbside

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Refund & Return Policy

Coastal Bend Curbside strives for complete customer satisfaction.

  • Weekly & Twice-Weekly Valet Services: Refunds are not issued once service for the billing period has begun. If you cancel before the next billing cycle, no further charges will be made.
     
  • One-Time Services: One-time pulls are non-refundable once completed.
     
  • Service Issues: If we miss a scheduled pickup, contact us within 24 hours at 361-748-0797 or info@coastalbendcurbside.com for a service credit or rescheduled pull at no charge.
     
  • Refund Method: Approved refunds will be processed to the original payment method within 5–7 business days.

 

Terms of Service

By booking a service with Coastal Bend Curbside, you agree to the following:

  1. Service Scope: We will pull and return your trash/recycling bins on the agreed schedule.
     
  2. Customer Responsibility: Bins must be accessible and free of obstructions on service days.
     
  3. Scheduling: Service times may vary depending on route efficiency and municipal pickup schedules.
     
  4. Payment: Charges are billed in advance. Non-payment may result in suspension of service.
     
  5. Changes & Cancellations: Notify us at least 48 hours before your next scheduled service to make changes or cancel.

 

Privacy Policy

Coastal Bend Curbside respects your privacy.

  • Information We Collect: Name, address, phone number, email, and payment information when you place an order.
     
  • How We Use It: To provide scheduled services, process payments, send confirmations, and respond to inquiries.
     
  • Data Protection: We do not sell or share your personal information with third parties, except as required to process payments or comply with legal obligations.
     
  • Contact: For privacy concerns, contact info@coastalbendcurbside.com.

Coastal Bend Curbside

361-748-0797

Copyright © 2025 Coastal Bend Curbside - All Rights Reserved.

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